About the role

We are looking for a Technical Manager to ensure that all technical standards and activities at Pieminister comply with or exceed the relevant guidelines and food safety legislation, managing improvement in pursuit of best practice. You will report directly to our Head of Manufacturing and will lead on all technical aspects of our production environment including advisory responsibility for all channels. Applicants for this role may be Quality Managers who are looking for their next career step, or experienced Technical Managers looking to take on the challenge of a high risk RTE environment. Flexible hours available - the role is suitable for those seeking a 30 hour 4-day week. We are open to different working patterns and applicants are encouraged to apply and discuss at interview.

Responsibilities

Support maintenance of BRCGS Certification, as well as ensuring AOECS and SALSA audits are successful
Overall management of the Technical department, leading by example to cultivate a pro-active, productive & accountable team, taking responsibility for their training & development
Overall responsibility for ensuring compliance with the QMS
Through your team arrange microbiological sampling, evaluating results and determining corrective actions
Ensure customer standards are met, including carrying-out gap analysis for any new customer standards
Arrange and oversee supplier audits in line with the QMS, risk assessments and quality/complaint data
Conduct internal audits in line with the schedule set out in the QMS
Ensure that Root Cause Analysis is applied to applicable non-conformances
Provide technical support to all areas of the business including Sales, Marketing, and our restaurants
Continuous improvement by evaluating position of department and factory in respect to key goals and work plans, and prioritise efforts to make the changes necessary to deliver maximum benefit to the business
Lead HACCP team, ensuring continuous improvement on the current HACCP plan
Ensure that staff are trained to suitable standards in Food Hygiene, Quality and HACCP
Working collaboratively within the business to help Pieminister achieve our Pies, Planet, People Commitments

About you

A Technical / Quality Assurance lead, ideally with a background in high risk food manufacturing environments. Passionate about food safety standards, with a desire to lead and develop a highly engaged QA team. You will have a continuous improvement mindset and structured approach to the implementation of best practices.

Skills and Attributes

Meticulous approach with an excellent eye for detail
Strong organisational skills
Solution focused
Effective communicator both verbally and written
Personable leader able to effectively coach & manage a team
Resilient
A good team player, collaborative and enjoyable to work with
Computer literate

We do not expect candidates to meet all of the above requirements, if you feel that you meet some of these and are interested in the role, please apply.

About our pay and benefits

We offer a comprehensive package, which like our pies aims to cater to all. From free food, time off to support your passion to training, coaching and skills-based progression plans. There’s something for everyone here.

Salary of £53,000 - £55,000 pro rata with up to 20% of annual salary in bonuses
Quarterly Performance Bonus (up to 10% of salary)
Company Long Term Incentive Bonus (up to 10% of salary)
Flexible working patterns - 30 hour week
Plan for the future with company pension contributions
29 days holiday (including bank holidays) plus 1 day extra per year you work with us (up to 4 years)
Employee Assistance Programme with access to counselling
1 paid volunteering day a year
All the pies you could eat at cost price
Up to £500 worth of pie and mash for the wedding of your dreams
Cycle to work scheme
Staff discount meals in our restaurants and lunch on us every week (Pie-day Friday!)
Continuous training and development to grow within the world of pie

About Pieminister

From a small pie kitchen, café and festival stall in 2003, Pieminister has grown into the UK’s No 1 premium hot pie brand. An independent family business with its foundations firmly rooted in sustainability, Pieminister is a B Corp and aims to be Net Zero by 2040: just one of the targets laid out in the company’s Pies Planet People commitments.

With a growing number of Pie & Mash restaurants opening across the UK and 100s of retailers and pubs stocking their award winning products, Pieminister has gained a reputation as the go-to pie for those in the know.

The company is led by its original founders, brothers-in-law Jon and Tris. Their Pie Crew is a strong team of enthusiastic, entrepreneurial people who work hard and have fun. Everyone is included, respected and is committed to drive positive change together, one pie at a time!

As part of our Pies Planet People commitments, Pieminister strives to create a supportive and inclusive culture, where everyone feels valued for what they do and enjoys doing it. As an equal opportunities employer, we want our workplace to be somewhere everyone knows they are truly welcome.