Technical Manager


BristolUp to £55,000 DOEFull time

About the role

We’re looking for a Technical Manager to ensure that all technical standards and activities at Pieminister comply with or exceed the relevant guidelines and food safety legislation, managing improvement in pursuit of best practice. You will report directly to our Head of Bakery Operations and will lead on all technical aspects of our production environment including advisory responsibility for all channels.

No agencies at this time, thank you.


  • Support maintenance of BRCGS Certification, as well as ensuring AOECS and SALSA audits are successful
  • Overall management of the Technical & Hygiene departments, leading by example to cultivate a pro-active, productive & accountable team, taking responsibility for the training & development of QA Managers , QAs & Hygiene Supervisor
  • Arrange microbiological sampling, evaluating results
  • Ensure customer standards are met, including carrying-out gap analysis for any new customer standards
  • Arrange and oversee supplier audits in line with the QMS, risk assessments and quality/complaint data
  • Conduct internal audits in line with the schedule set out in the QMS
  • Ensure that Root Cause Analysis is applied to applicable non-conformances
  • Provide technical support to all areas of the business including Sales, Marketing, our restaurants and on-occasion franchisees
  • Continuous improvement by evaluating position of department and factory in respect to key goals and work plans and prioritise efforts to make the changes necessary to deliver maximum benefit to the business
  • Lead HACCP team, ensuring continuous improvement on the current HACCP plan
  • Ensure that staff are trained to suitable standards in Food Hygiene, Quality and HACCP

About you

A Technical / Quality Assurance lead, ideally with a background in FMCG, food production or manufacturing environment (or similar industries). Passionate about food safety standards, with a desire to lead and develop highly engaged QA and Hygiene teams. Taking a continuous improvement mindset and structured approach to the implementation of best practices.

Skills and Attributes

  • Meticulous approach with an excellent eye for detail
  • Strong organisational skills
  • Solution focused
  • Effective communicator both verbally and written
  • Personable leader able to effectively coach & manage a team
  • Resilient
  • A good team player, collaborative and enjoyable to work with
  • Computer literate

About our pay and benefits

We offer a comprehensive package, which like our pies aims to cater to all. From free food, time off to support your passion to training, coaching and skills based progression plans. There’s something for everyone here.

  • Salary of up to £55,000 dependent on experience with up to 20% of annual salary in bonuses
  • Quarterly Performance Bonus (up to 10% of salary)
  • Annual Business Performance Bonus (up to 10% of salary)
  • Plan for the future with company pension contributions
  • 29 days holiday (including bank holidays) plus 1 day extra per year you work with us (up to 4 years)
  • Employee Assistance Programme with access to counselling
  • 1 paid volunteering day a year
  • All the pies you could eat at cost price
  • Up to £500 worth of pie and mash for the wedding of your dreams
  • Cycle to work scheme
  • Refer a friend bonus scheme
  • Staff discount meals in our restaurants and lunch on us every week (Pie day Friday!)
  • Continuous training and development to grow within the world of pie

About Pieminister

From a small pie kitchen, café and festival stall in 2003, Pieminister has grown into the UK’s No 1 premium hot pie brand. An independent family business with its foundations firmly rooted in sustainability, Pieminister is a B Corp and aims to be Net Zero by 2040: just one of the commitments laid out in the company’s Pies Planet People goals.

With a growing number of Pie & Mash restaurants opening across the UK and 100s of retailers and pubs stocking their award winning products, Pieminister has gained a reputation as the go-to pie for those in the know.

The company is led by its original founders, brothers-in-law Jon and Tris. Their Pie Crew is a strong team of enthusiastic, entrepreneurial people who work hard and have fun. Everyone is included, respected and is committed to drive positive change together, one pie at a time!

As part of our Pies Planet People goals, we are committed to promoting a diverse workforce and inclusive culture, where everyone feels valued and has their voice heard. As an equal opportunities employer we want our workplace to be somewhere everyone knows they are truly welcome.