Office Administrator

16-20 hours per week

Fixed-term contract – 1 year (maternity cover)

About the role

We’re looking for a part-time Office Administrator to support operations at our Kitchens as well as the wider business. Reporting to our Employee Relations Officer you will provide admin support to various departments including HR, Customer Care, Finance & Technical, as well as creating a welcoming environment for our visitors and employees. We’re looking for someone highly organised who loves working in a fast-paced environment. This role is based at our Kitchens in Brentry with occasional visits to our Head Office in Stokes Croft.

Responsibilities

• First point of contact for all visitors & answering phone calls
• Ordering of stationary, consumables and equipment
• Keeping the offices organised & tidy
• Inputting agency staff hours & compiling weekly reports for Payroll
• Filing & data entry
• Responding to customer service queries & logging data on internal systems
• Cooking weekly Pieday Friday lunch for staff at the Kitchens
• Helping to improve site communication by updating notice boards, creating signs & posters
• Driving staff engagement & wellbeing by helping to organise events & competitions

About you

Essential:

• Highly organised with good attention to detail
• Ability to multi task & prioritise workload effectively
• Excellent communication skills – written & verbal
• Personable & professional with a genuine desire to help others
• Good computer skills

Desirable:

• Customer service experience
• HR administration experience
• A passion for great food

About our pay and benefits

We offer a comprehensive package, which like our pies aims to cater to all. From free food, time off to support your passion to training, coaching and skills based progression plans. There’s something for everyone here.

• Salary of £24,920 (pro-rata)
• 16-20 hours per week
• Fixed-term 1 year contract
• Plan for the future with company pension contributions
• 29 days holiday (including bank holidays)
• Employee Assistance Programme with access to free counselling
• 1 paid volunteering day a year
• All the pies you could eat at cost price
• Up to £500 worth of pie and mash for the wedding of your dreams
• Cycle to work scheme
• Refer a friend bonus scheme
• Staff discount meals in our restaurants and lunch on us every week (Pieday Friday!)
• Continuous training and development to grow within the world of pie

About Pieminister

From a small pie kitchen, café and festival stall in 2003, Pieminister has grown into the UK’s No 1 premium hot pie brand. An independent family business with its foundations firmly rooted in sustainability, Pieminister is a B Corp and aims to be Net Zero by 2040: just one of the commitments laid out in the company’s Pies Planet People goals.

With a growing number of Pie & Mash restaurants opening across the UK and 100s of retailers and pubs stocking their award winning products, Pieminister has gained a reputation as the go-to pie for those in the know.

The company is led by its original founders, brothers-in-law Jon and Tris. Their Pie Crew is a strong team of enthusiastic, entrepreneurial people who work hard and have fun. Everyone is included, respected and is committed to drive positive change together, one pie at a time!

As part of our Pies Planet People goals, we are committed to promoting a diverse workforce and inclusive culture, where everyone feels valued and has their voice heard. As an equal opportunities employer we want our workplace to be somewhere everyone knows they are truly welcome.